Engages in a diverse set of task order specific tasks covering a broad set of consulting capabilities. Applies a variety of analytical, problem solving, and reporting skills and techniques to both standard and unique business processes. Documents and evaluates standard or unique business processes and makes recommendations for process improvements. Produces a variety of communications from informal email interactions to formal memos, issue papers, presentations, and executive briefings. Analyzes portfolios, programs, and projects to identify risks and help the Sponsor develop, apply, and monitor mitigations. Conducts research to investigate Sponsor problems and work collaboratively with Sponsor to formulate and recommend solutions. May provide financial risk management support to include maintaining a financial risk register and completing annual fraud risk assessments.
May provide a range of financial statement audit and audit risk management and remediation support to help maintain a clean audit opinion and improve internal controls. May provide a range of resource and budget management support. May assess the impact of new guidance on financial operations and support the implementation of new guidance when and where applicable.
The roles and responsibilities consist of, but are not limited to the following:
- Coordinate with the other contractors in Sponsor, to include when planning meetings and upcoming events and responding to actions as appropriate.
- Prepare presentations on proposed and/or existing capabilities provided by the Sponsor’s business area, during the yearly, quarterly, and ad-hoc resource allocation exercises.
- Independently triage, understand, coordinate, and disseminate actions that arrive via Sponsor’s action item tool, email, and other means. Collect information for, draft, and coordinate department level responses to these actions. Receive and consolidate responses from the department’s programs for action items. Create comprehensive and accurate department responses.
- Triage and adjudicate all taskers received in any form pertinent to the Sponsor’s mission to include queries of Department level management prior to Sponsor involvement.
- Independently work across MI’s programs to identify and collect appropriate action inputs.
- Proactively coordinate across departments as appropriate to ensure consistent responses.
- Provide timely, accurate and responsive replies to all applicable actions.
- Adjudicate conflicting responses between all parties.
- Provide technical editing and writing support including, at minimum, documentation, and compilation of highlights to help communicate mission impact.
- Coordinate schedules/calendars, generate minutes, and document and track action items. As directed, the Contractor shall provide documentation and action tracking assistance for Sponsor meetings with stakeholders external to the Sponsor.
- Support the department as the Timekeeper.
- Support the management, planning, and organizing of activities to accomplish program cost, schedule, technical, and mission objectives; and provide assistance with the creation of SOPs for Department administrative activities.
- Schedule and facilitate meetings when requested.
- Coordinate conference room scheduling.
- Coordinate the management of the department to include space assignments, on-boarding, facilities logistics and management, phone trees, supplies, and vaults and system accesses.
- Plan and coordinate non-standard executive level engagements (i.e. all hands, offsites, department overviews, tours, etc.).
- Understand and help coordinate budget reporting needs following government requirements and standards.
- Track the department’s unfunded requirements.
- Prepare, review, and disseminate executive level materials to include finalizing briefing packages, drafting e-memos, and coordinating meeting agendas.
- Implement flexible workflows that reflect Sponsor governance practices for pre-coordination, review, and approval processes.
- Work across programs to ensure appropriate content is available for decisionmakers at each review.
- Understand organizational workflows to include the following and recommend improvements as needed.
- Action item development, assignment, coordination, response, and status.
- Facility access requests.
- Changes to access controls (with interface to Security’s clearance database).
- On boarding and off boarding procedures.
- Other ad-hoc front office business process related workflows
- Provide assistance with capturing metrics across Sponsor Programs.
- Develop and communicate operational and business metrics.
- Support the department front office in collecting data to assist in the definition of appropriate operational metrics, business metrics and budget reporting.
- Support integration of data for consolidation purposes to support the Sponsor’s analysis of such data.
- Provide, clean-up, consolidation, and visualization of data to meet unique Sponsor requirements.
- Support the analysis and evaluation of legacy business processes and the design and implementation of improved processes.
- Track and archive board-approved programmatic and financial requirements.
- Provide direct office support to include coordination of foreign and domestic TDY travel from the original request through voucher completion in Sponsor’s travel system; submit passport and visa requests.